Call Center Agent - Permanent Job - Abu Dhabi

A recruiter from Innovation Direct Employment Services has invited you to apply Call Center Agent Innovation Direct Employment Services 0 - 5 years United Arab Emirates (UAE) - Abu Dhabi, Ras Al Khaimah AED 5000 - 5000 Apply now Urgently Hiring Call Center Agent in Abu Dhabi and Ras Al Khaimah, UAE. Only Arab Nationality and should know Fluent English. Freshers are welcomed to apply DESIGNATION: Call Center Agent COMPANY: ADIB WEBSITE: https://www.adib.ae/en LOCATION: Abu Dhabi or Ras Al Khaimah, UAE SALARY PACKAGE: AED 5000 CONTRACT: Permanent WORKING DAYS: Mon to Fri (9 to 6) JOB DESCRIPTION: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization , call center. Proactively offer customer to register IVR and SMS service according to procedures and guidelines Escalate customer queries and complaints, as necessary. Follows up with customer via telephone or email following initial sales contact Explain products or services and prices and answer all the customers questions. Polite and courteous when dealing with customers all the time. Obtain customer information such as name, address, and reactions of prospects contacted enter orders into computers. Keep accurate data on all tasks performed as per defined format, Keep customer documents secured and filed accordingly Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing Client customers. Meet or exceed the daily, weekly, and monthly sales targets set by the Management. Proactively cross seel and up sell the various bank products to customers or caller that qualify Escalate hazard /potential risk immediately, via the proper channels Adherence to all Client policies. Apply now You are receiving this email because your profile contained one or more of the following keywords: call center agent

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