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Thursday, November 24, 2022

Contact Centre Executive

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Naukrigulf.com
Experience : 3 - 12 years
Location : United Arab Emirates
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Greetings from DPL Group , A leading recruitment service provider in GCC. We are looking for Contact Centre  Executive , Chinese or Russian or Farsi or french Speaker for a property developer in Dubai.

Job Responsibilities:
ttend inbound customer calls and make outbound calls when required
• Follow the customer service process
• Resolving customer queries and guide them to the relevant solutions and department
• Provide requested details to the caller, at the same time do not divulge any confidential information
• Achieving KPIs specified by the team leader
• Provide complete support to the Team Leader and Manager
• Possessing excellent product and process knowledge to ensure that the right information is provided to the customer
• Maintaining a pleasant working environment for the team
• Have the ability to go an extra mile to help the customer
https://ae.joblum.com/job/executive-contact-centre/941
The target of 50 actual calls/discussion
Enter and update customer information on the database
Ensure seamless service is provided to potential prospects through all involved parties by following up and obtaining feedback.

Job Requirements:
Minimum 2 years experience in Outbound Telesales /Call centre /BPO / Contact centre in UAE
Chinese/Russian speaker is a must
Candidate must be a graduate and based in Dubai
Age below 34 yrs Please

Pls send your CV on WHATSAPP 050 982 5757


Thanks and Regards
Zabin Kareem
Sr Recruiter
DPL Group
050 982 5757 

Apply Now
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