Greetings from DPL Group , A leading recruitment service provider in GCC. We are looking for Contact Centre Executive , Chinese or Russian or Farsi or french Speaker for a property developer in Dubai.
Job Responsibilities: ttend inbound customer calls and make outbound calls when required • Follow the customer service process • Resolving customer queries and guide them to the relevant solutions and department • Provide requested details to the caller, at the same time do not divulge any confidential information • Achieving KPIs specified by the team leader • Provide complete support to the Team Leader and Manager • Possessing excellent product and process knowledge to ensure that the right information is provided to the customer • Maintaining a pleasant working environment for the team • Have the ability to go an extra mile to help the customer https://ae.joblum.com/job/executive-contact-centre/941 The target of 50 actual calls/discussion Enter and update customer information on the database Ensure seamless service is provided to potential prospects through all involved parties by following up and obtaining feedback.
Job Requirements: Minimum 2 years experience in Outbound Telesales /Call centre /BPO / Contact centre in UAE Chinese/Russian speaker is a must Candidate must be a graduate and based in Dubai Age below 34 yrs Please
Pls send your CV on WHATSAPP 050 982 5757
Thanks and RegardsZabin Kareem Sr Recruiter DPL Group 050 982 5757
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